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Terms & Conditions

Website: aimarkex.com
Company: aimarkex (“aimarkex”, “we”, “us”, “our”)
Effective Date: 28 Dec 2025
Last Updated: 28 Dec 2025

Welcome to aimarkex. These Terms & Conditions (“Terms”) govern your access to and use of https://aimarkex.com (the “Website”) and any digital marketing services, proposals, deliverables, consulting, subscriptions, or communications provided by aimarkex (collectively, the “Services”).

By visiting our Website, submitting a form, booking a call, or purchasing/using any Services, you agree to these Terms. If you do not agree, do not use the Website or Services.

1) Who We Are (What aimarkex Does)

aimarkex provides AI-enabled digital marketing services designed for the future of discovery—where customers search through AI answers, AI-assisted search experiences, voice, image-based search, and classic Google results. Our Services may include:

  • AI SEO
  • AI PPC (Search Ads)
  • AI Meta Ads (Facebook/Instagram)
  • AI Content Marketing
  • AI Website Development
  • AI Email Marketing
  • AI Local SEO
  • AI Social Media Marketing

The exact scope, pricing, timelines, deliverables, responsibilities, and reporting cadence are defined in your proposal, statement of work (SOW), service agreement, invoice, or order form (collectively, “Order”). If there’s a conflict between these Terms and an Order, the Order controls for that project.

2) Eligibility & Authority

You confirm that:

  • You are at least 18 years old (or the age of majority where you live), and
  • If you are using Services for a business, you have authority to bind that business to these Terms.

3) No Guaranteed Rankings, Leads, or Revenue

Marketing results depend on factors outside anyone’s control, including competition, budgets, product-market fit, seasonality, website history, technical constraints, and frequent platform/algorithm changes.

Therefore:

  • We do not guarantee #1 rankings, “top position,” a fixed number of leads, specific ROAS, or revenue outcomes.
  • We do commit to professional execution, data-driven optimization, and best-practice strategy aligned to your goals and approved scope.

4) AI Tools, Automation & Human Oversight

To deliver next-gen marketing, aimarkex may use AI and automation tools for research, analysis, drafting, optimization, forecasting, and reporting.

You understand:

  • AI outputs can be imperfect and may require edits and human review.
  • Some advertising platforms use automation for bidding, targeting, delivery, and measurement.
  • If you require restrictions (example: “no customer data in any AI tool”), those must be agreed in writing before work begins.

5) Client Responsibilities (What You Must Provide)

To perform the Services effectively, you agree to:

  • Provide accurate information and timely approvals/feedback
  • Provide access to required platforms (GA4, Search Console, Google Ads, Meta Ads, Tag Manager, CMS, email tools, etc.)
  • Ensure you have legal rights to share any assets/data you provide (logos, images, customer lists, CRM exports, testimonials)
  • Maintain compliance for your business (privacy notices, cookie consent, email opt-in rules, ad disclosures, etc.)
  • Implement recommended changes (or authorize us to implement them)

Delays in access, approvals, or assets may delay delivery timelines and performance improvements.

6) Accounts, Access & Security

You should grant role-based access (invite method) whenever possible, instead of sharing passwords.

If you choose to share passwords, you accept the risk of that method. You are responsible for maintaining the security of your accounts and notifying us promptly of any unauthorized access.

7) Fees, Billing & Payments

A) Service Fees

Fees are listed in your Order. Fees may include one-time setup fees, monthly retainers, project-based fees, audits, development, content production, or maintenance.

B) Ad Spend Is Separate

Unless explicitly stated in writing, ad spend paid to Google/Meta/other platforms is separate from our service fees.

C) Payment Terms

Unless your Order states otherwise:

  • Invoices are due within 7 days of issue date
  • Late payments may result in paused work, delayed deliverables, and/or suspension of access to outputs
  • You are responsible for applicable taxes, bank fees, or currency conversion charges

8) Cancellations, Pauses & Refunds

Because Services involve time, planning, and production:

  • Setup fees and work already completed are typically non-refundable
  • Monthly services can be canceled with 30 days written notice, unless your Order states different terms
  • If you pause a project, timelines and pricing may be adjusted depending on resource scheduling
  • If you cancel mid-project, you will pay for work completed up to the cancellation date

Any special refund terms must be written in the Order.

9) Revisions, Approvals & Delivery Timelines

  • Timelines are estimates unless specifically guaranteed in the Order.
  • Unless stated otherwise, each creative/deliverable includes up to 2 revision rounds.
  • If approvals are delayed, delivery timelines shift accordingly.

10) Intellectual Property (Ownership)

A) Your Materials

You retain ownership of any materials you provide (brand assets, business content, customer data, trademarks).

B) Our Pre-Existing Materials

aimarkex retains ownership of our frameworks, templates, processes, internal tools, prompt libraries, SOPs, and know-how (“Background IP”).

C) Deliverables

Upon full payment, you receive a license to use the deliverables created for you, for your business marketing purposes, unless your Order states otherwise. Background IP is not transferred.

D) Portfolio Use

Unless you opt out in writing, you allow aimarkex to display non-confidential deliverables (e.g., landing pages, design previews, anonymized results) as part of our portfolio.

11) Confidentiality

Both parties agree to keep confidential information private and use it only to fulfill obligations under the Order.

Confidential information does not include information that is public, independently developed, or required to be disclosed by law.

12) Third-Party Platforms & Policy Changes

Your marketing may rely on third-party platforms (Google, Meta, email tools, hosting/CDNs, analytics providers). These platforms can change their policies, algorithms, tracking rules, and features at any time.

aimarkex is not responsible for:

  • Account suspensions due to platform policy violations
  • Algorithm changes affecting rankings or reach
  • Tracking/reporting changes caused by browsers, device rules, privacy updates, or platform attribution models

We will support troubleshooting and policy-compliant recovery where feasible.

13) Prohibited Use

You agree not to use our Website or Services to:

  • Break laws or violate third-party rights
  • Promote illegal, deceptive, or fraudulent offers
  • Distribute malware, spam, or abusive content
  • Attempt unauthorized access, scraping, or disruption of systems

We reserve the right to refuse or terminate Service if requests are illegal, unsafe, or unethical.

14) Disclaimers

To the maximum extent permitted by law:

  • The Website and Services are provided “as is” and “as available”
  • We disclaim warranties including merchantability, fitness for a particular purpose, and non-infringement
  • Decisions based on marketing reports, forecasts, or AI-assisted insights remain your responsibility

15) Limitation of Liability

To the maximum extent permitted by law:

  • aimarkex will not be liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim related to the Services will not exceed the amount paid to aimarkex in the last 3 months prior to the event giving rise to the claim (or the project fee, if one-time), unless required otherwise by law

Some jurisdictions do not allow certain limitations; in that case, limits apply to the fullest extent permitted.

16) Indemnification

You agree to indemnify and hold harmless aimarkex from claims, damages, and expenses arising from:

  • Your business practices, products, or services
  • Content/assets you provide (including infringement claims)
  • Your violation of laws or platform policies
  • Misuse of deliverables outside the agreed scope

17) Termination

We may suspend or terminate access to Services if:

  • Payments are overdue
  • You materially breach these Terms or the Order
  • You request illegal, deceptive, or policy-violating campaigns

Upon termination, outstanding invoices become due immediately. We will provide completed paid work up to the termination date (where applicable).

18) Privacy

Your use of the Website and Services is also governed by our Privacy Policy:
https://aimarkex.com/privacy-policy

19) Governing Law & Dispute Resolution

These Terms are governed by the laws of India (unless your Order states otherwise).

Any disputes will be subject to the courts located in [Your City], India.
(Replace [Your City] with your legal operating location.)

20) Changes to These Terms

We may update these Terms as our Services evolve and as AI-driven search/advertising ecosystems change. Updates will be posted on this page with a revised “Last Updated” date. Continued use means you accept the updated Terms.

21) Contact

aimarkex
Email: [info@aimarkex.com]